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- BWL - Customer-Relationship-Management, CRM (52)
- BWL - Unternehmensführung, Management, Organisation (7)
- BWL - Offline-Marketing und Online-Marketing (5)
- BWL - Controlling (3)
- Informatik - Wirtschaftsinformatik (3)
- BWL - Investition und Finanzierung (2)
- BWL - Beschaffung, Produktion, Logistik (2)
- BWL - Handel und Distribution (2)
- BWL - Marktforschung (2)
- Informatik - Internet, neue Technologien (1)
- Führung und Personal - Recruiting (1)
- Tourismus - Sonstiges (1)
- BWL - Unternehmensethik, Wirtschaftsethik (1)
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Customer Centric Business Models, two steps beyond Customer Relation Management
An Investigation in the process gap between "Customer Relation Management" and "Supply Chain Management"©2003 Masterarbeit -
Ansätze zur Stellenbeschreibung eines Customer-Relationship-Managers
Vom CRM-Konzept zum Customer-Relationship-Managers©2001 Diplomarbeit -
Corporate Social Responsibility and Customer Integration -
An Empirical Investigation of Different CSR-Activities and their Effects on Customers©2010 Diplomarbeit -
Customer Experience Management
Konzeption eines entscheidungsorientierten Managementansatzes im B2B-Dienstleistungsbereich©2014 Masterarbeit -
A Case Analysis - Exploring Customer Attitudes on BMW
©2005 Masterarbeit -
Are Customers loyal to the Tesco Superstore in Roundhay
©2003 Bachelorarbeit -
Customer Relationship Marketing
©2002 Diplomarbeit -
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Open Source Customer Relationship Management Solutions
Potential for an Impact of Open Source CRM Solutions on Small- and Medium Sized Enterprises©2008 Bachelorarbeit -
Customer-Oriented Quality Management in the Automotive Industry
In Cooperation with Saab Automobile AB, Trollhättan©2004 Masterarbeit -
Kundenbindung durch Customer Relationship Management (CRM)
Konzept, Umsetzung und Weiterentwicklung zu eCRM und mCRM©2002 Diplomarbeit -
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Customer Evaluations of Service Failure and Recovery Encounters
©2002 Doktorarbeit / Dissertation -
Increasing Customer Loyalty via Mobile Customer Relationship Management
©2002 Diplomarbeit -
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IT - Qualitätsmanagement bei Customer Relationship Management
©2012 Diplomarbeit -
Customer Relationship Management for Luxury Skin Care Brands in the Selective Cosmetics Sector
A situational analysis considering communication tools, opportunities and limitations©2003 Diplomarbeit -
Customer Relationship Marketing mit Hilfe des Internets
©2002 Diplomarbeit -
Systemisches Customer Relationship Management in den neuen Medien
Innovative Kundenbindungsprogramme©2002 Diplomarbeit -
Marketing Events as a Supportive Tool for Customer Loyalty
©2002 Diplomarbeit