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- BWL - Customer-Relationship-Management, CRM (256)
- BWL - Unternehmensführung, Management, Organisation (43)
- BWL - Offline-Marketing und Online-Marketing (12)
- Informatik - Wirtschaftsinformatik (11)
- BWL - Handel und Distribution (9)
- BWL - Beschaffung, Produktion, Logistik (8)
- Führung und Personal - Sonstiges (7)
- BWL - Controlling (6)
- BWL - Investition und Finanzierung (6)
- Medien / Kommunikation - Medienökonomie, -management (6)
- Informatik - Internet, neue Technologien (3)
- BWL - Marktforschung (3)
- Informatik - Software (3)
- BWL - Sonstiges (2)
- Informatik - Angewandte Informatik (2)
- Führung und Personal - Recruiting (1)
- Verkehrswissenschaft (1)
- BWL - Informationswissenschaften, Informationsmanagement (1)
- Ingenieurwissenschaften - Allgemeines (1)
- Tourismus - Hotelmanagement (1)
- BWL - Unternehmensforschung, Operations Research (1)
- Ingenieurwissenschaften - Maschinenbau (1)
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Customer Centric Business Models, two steps beyond Customer Relation Management
An Investigation in the process gap between "Customer Relation Management" and "Supply Chain Management"©2003 Masterarbeit -
Ansätze zur Stellenbeschreibung eines Customer-Relationship-Managers
Vom CRM-Konzept zum Customer-Relationship-Managers©2001 Diplomarbeit -
Complaint Management and Internal Marketing
The role and importance of Internal Marketing in Complaint Management Processes©2008 Bachelorarbeit -
A Strategy for the Management of Digital Information Products
Customer Integration and Customer Involvement©2006 Masterarbeit -
Reputation Management in Small and Medium-sized Enterprises
Analysis and evaluation of the use of Reputation Management. A survey of Small and Medium-sized Enterprises in Germany.©2007 Masterarbeit -
Talent Relationship Management als zukunftsweisendes Konzept der Talentrekrutierung und -bindung
Unter besonderer Berücksichtigung der Parallelen zum Customer Relationship Management©2005 Diplomarbeit -
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Business Travel Management Strategies
Ways to establish an efficient business travel management program and successfully react to future trends©2009 Masterarbeit -
Customer Experience Management
Konzeption eines entscheidungsorientierten Managementansatzes im B2B-Dienstleistungsbereich©2014 Masterarbeit -
Open Source Customer Relationship Management Solutions
Potential for an Impact of Open Source CRM Solutions on Small- and Medium Sized Enterprises©2008 Bachelorarbeit -
Customer-Oriented Quality Management in the Automotive Industry
In Cooperation with Saab Automobile AB, Trollhättan©2004 Masterarbeit -
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Customer Relationship Management for Luxury Skin Care Brands in the Selective Cosmetics Sector
A situational analysis considering communication tools, opportunities and limitations©2003 Diplomarbeit -
Are Customers loyal to the Tesco Superstore in Roundhay
©2003 Bachelorarbeit -
Increasing Customer Loyalty via Mobile Customer Relationship Management
©2002 Diplomarbeit -
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IT - Qualitätsmanagement bei Customer Relationship Management
©2012 Diplomarbeit -
Reward Management as a Part of Bonus Programs in B2C Markets
©2006 Masterarbeit -
Kundenbindung durch Customer Relationship Management (CRM)
Konzept, Umsetzung und Weiterentwicklung zu eCRM und mCRM©2002 Diplomarbeit -
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Systemisches Customer Relationship Management in den neuen Medien
Innovative Kundenbindungsprogramme©2002 Diplomarbeit