Malte Kempen

Titel

• 

  Complaint Management and Internal Marketing

  The role and importance of Internal Marketing in Complaint Management Processes

  von Malte Kempen (Autor:in)

  ©2008 Bachelorarbeit 173 Seiten
• 

  Profitable Hotel Guest Management: The Factors Involved in and the Importance of Following a Guest Relationship Approach in the Irish Luxury Hotel Sector

  von Malte Kempen (Autor:in)

  ©2011 Masterarbeit 122 Seiten