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- BWL - Investition und Finanzierung (4)
- Informatik - Angewandte Informatik (2)
- Führung und Personal - Sonstiges (1)
- BWL - Customer-Relationship-Management, CRM (1)
- BWL - Sonstiges (1)
- Medien / Kommunikation - Printmedien, Presse (1)
- Informatik - Wirtschaftsinformatik (1)
- BWL - Unternehmensführung, Management, Organisation (1)
- Ingenieurwissenschaften - Allgemeines (1)
- Medien / Kommunikation - Medienökonomie, -management (1)
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Development and implementation of a Service Access Concept
©2001 Diplomarbeit -
Customer Evaluations of Service Failure and Recovery Encounters
©2002 Doktorarbeit / Dissertation -
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The great leap forward: The marketing of banking services in China
©1999 Masterarbeit -
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The role of the Inter Press Service in the international mediascape
The case of IPS reporting on the 2005 World Social Forum©2005 Masterarbeit -
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Increasing competition and changing customer behavior in the German financial services sector
An analysis of market trends and their consequences for the business model of cooperative banks©2006 Masterarbeit -
Flexibility Measurement within the Service industry
©2008 Diplomarbeit -
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