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- BWL - Customer-Relationship-Management, CRM (2)
- BWL - Offline-Marketing und Online-Marketing (2)
- Gesundheit - Pflegewissenschaft - Sonstiges (1)
- Medien / Kommunikation - Multimedia, Internet, neue Technologien (1)
- Informatik - Internet, neue Technologien (1)
- BWL - Unternehmensführung, Management, Organisation (1)
- Tourismus - Sonstiges (1)
- Politik - Internationale Politik - Thema: Int. Organisationen u. Verbände (1)
- Medien / Kommunikation - Medienökonomie, -management (1)
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Customer Evaluations of Service Failure and Recovery Encounters
©2002 Doktorarbeit / Dissertation -
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Successful Branding
A critical examination of Customer Experience Management for Persona International©2005 Diplomarbeit -
New Trends in Internet Market
An Exemplary of Strategic Chances and Risks for the Mobile Network Industry©2007 Masterarbeit -
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Complaint Management and Internal Marketing
The role and importance of Internal Marketing in Complaint Management Processes©2008 Bachelorarbeit -
Increasing Customer Loyalty via Mobile Customer Relationship Management
©2002 Diplomarbeit -
South-American Integration Processes under the EU Framework
©2009 Masterarbeit -
Complexity Optimized Video Codecs
©2003 Diplomarbeit -
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Law and Practice of Private Health Insurance and Managed Care
©2000 Diplomarbeit