-
- Informatik - Angewandte Informatik (2)
- BWL - Customer-Relationship-Management, CRM (1)
- BWL - Sonstiges (1)
- BWL - Investition und Finanzierung (1)
- Medien / Kommunikation - Printmedien, Presse (1)
- Informatik - Wirtschaftsinformatik (1)
- BWL - Unternehmensführung, Management, Organisation (1)
- Medien / Kommunikation - Medienökonomie, -management (1)
-
-
Customer Evaluations of Service Failure and Recovery Encounters
©2002 Doktorarbeit / Dissertation -
Development and implementation of a Service Access Concept
©2001 Diplomarbeit -
Flexibility Measurement within the Service industry
©2008 Diplomarbeit -
-
-
-
The role of the Inter Press Service in the international mediascape
The case of IPS reporting on the 2005 World Social Forum©2005 Masterarbeit -