-
Customer Experience Management
Konzeption eines entscheidungsorientierten Managementansatzes im B2B-Dienstleistungsbereich©2014 Masterarbeit -
-
-
Customer Satisfaction Measurement on the Internet
©1999 Diplomarbeit -
Welfare States in Europe
A Comparison between the German and Irish Social Security System for developing a Civil Society©2006 Masterarbeit -
Creating Competitive Advantage with Electronic Commerce
A Study of the German Insurance Industry©1999 Masterarbeit -
Women's advancement in the German hospitality industry despite of the glass ceiling
©2010 Bachelorarbeit -
Reducing Human Capital Risk in a global war for talent
How recruitment agencies could help in recruiting and retaining talent©2008 Masterarbeit -
Customer Profitability Analysis - Today
©1996 Diplomarbeit