-
Are Customers loyal to the Tesco Superstore in Roundhay
©2003 Bachelorarbeit -
International E-Business
Building Online Customer Loyality with Relationship Management©2001 Diplomarbeit -
-
Open Source Customer Relationship Management Solutions
Potential for an Impact of Open Source CRM Solutions on Small- and Medium Sized Enterprises©2008 Bachelorarbeit -
Customer-Oriented Quality Management in the Automotive Industry
In Cooperation with Saab Automobile AB, Trollhättan©2004 Masterarbeit -
Customer Evaluations of Service Failure and Recovery Encounters
©2002 Doktorarbeit / Dissertation -
Increasing Customer Loyalty via Mobile Customer Relationship Management
©2002 Diplomarbeit -
-
A Strategy for the Management of Digital Information Products
Customer Integration and Customer Involvement©2006 Masterarbeit -
An empirical investigation of supermarket differentiation
©2008 Bachelorarbeit -
Strategic use of CRM
©2001 Masterarbeit -
Corporate Social Responsibility and Customer Integration -
An Empirical Investigation of Different CSR-Activities and their Effects on Customers©2010 Diplomarbeit -
-
-