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- BWL - Customer-Relationship-Management, CRM (4)
- Medien / Kommunikation - Medienökonomie, -management (2)
- BWL - Controlling (1)
- BWL - Offline-Marketing und Online-Marketing (1)
- Informatik - Internet, neue Technologien (1)
- Informatik - Wirtschaftsinformatik (1)
- BWL - Unternehmensführung, Management, Organisation (1)
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Complaint Management and Internal Marketing
The role and importance of Internal Marketing in Complaint Management Processes©2008 Bachelorarbeit