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Open Source Customer Relationship Management Solutions
Potential for an Impact of Open Source CRM Solutions on Small- and Medium Sized Enterprises©2008 Bachelorarbeit -
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Customer Satisfaction Measurement on the Internet
©1999 Diplomarbeit -
Electronic Real Estate in Europe
View and Contrast of the Approaches of Germany and United Kingdom©2007 Masterarbeit -
Customer Centric Business Models, two steps beyond Customer Relation Management
An Investigation in the process gap between "Customer Relation Management" and "Supply Chain Management"©2003 Masterarbeit -
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Guideline for the Development of Chinese Suppliers
Improving the Buyer Supplier Relationship using the Balanced Scorecard©2006 Diplomarbeit -