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Complaint Management and Internal Marketing
The role and importance of Internal Marketing in Complaint Management Processes©2008 Bachelorarbeit -
Eliminating waste in software projects: Effective knowledge management by using web based collaboration technology
The enterprise 2.0 concept applied to lean software development©2007 Masterarbeit -
CoVis 3
Visual Representaion of three-dimensional Data and Functions of two Variables©2002 Bachelorarbeit -