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Complaint Management and Internal Marketing
The role and importance of Internal Marketing in Complaint Management Processes©2008 Bachelorarbeit -
Reputation Management in Small and Medium-sized Enterprises
Analysis and evaluation of the use of Reputation Management. A survey of Small and Medium-sized Enterprises in Germany.©2007 Masterarbeit -
The challenge of drafting purchase price adjustment clauses in merger & acquisition contracts
By way of guarantees, retrospective and future-oriented purchase price adjustment tools©2008 Magisterarbeit