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- BWL - Customer-Relationship-Management, CRM (5)
- BWL - Unternehmensführung, Management, Organisation (4)
- BWL - Beschaffung, Produktion, Logistik (3)
- BWL - Offline-Marketing und Online-Marketing (2)
- Führung und Personal - Sonstiges (2)
- Tourismus - Sonstiges (2)
- Elektrotechnik (1)
- BWL - Sonstiges (1)
- BWL - Rechnungswesen, Bilanzierung, Steuern (1)
- Ingenieurwissenschaften - Maschinenbau (1)
- BWL - Investition und Finanzierung (1)
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International E-Business
Building Online Customer Loyality with Relationship Management©2001 Diplomarbeit -
The Impact of the Internet on the Marketing of Travel Intermediaries
©1998 Diplomarbeit -
Emotive Networks and Brands
Opportunities and Threats and their Impact on Strategy©2003 Diplomarbeit -
Customer Centric Business Models, two steps beyond Customer Relation Management
An Investigation in the process gap between "Customer Relation Management" and "Supply Chain Management"©2003 Masterarbeit -
Customer-Oriented Quality Management in the Automotive Industry
In Cooperation with Saab Automobile AB, Trollhättan©2004 Masterarbeit