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- BWL - Unternehmensführung, Management, Organisation (5)
- Führung und Personal - Sonstiges (4)
- BWL - Beschaffung, Produktion, Logistik (1)
- BWL - Offline-Marketing und Online-Marketing (1)
- Didaktik - BWL, Wirtschaftspädagogik (1)
- BWL - Customer-Relationship-Management, CRM (1)
- BWL - Informationswissenschaften, Informationsmanagement (1)
- Tourismus - Hotelmanagement (1)
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Customer Centric Business Models, two steps beyond Customer Relation Management
An Investigation in the process gap between "Customer Relation Management" and "Supply Chain Management"©2003 Masterarbeit