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Open Source Customer Relationship Management Solutions
Potential for an Impact of Open Source CRM Solutions on Small- and Medium Sized Enterprises©2008 Bachelorarbeit -
A Strategy for the Management of Digital Information Products
Customer Integration and Customer Involvement©2006 Masterarbeit -
An empirical investigation of supermarket differentiation
©2008 Bachelorarbeit -
Strategic use of CRM
©2001 Masterarbeit