@book { Analysisofselectedaspectsofthemultichannelmanagementandtheinternationaldistributionsystem,
    title = "Analysis of selected aspects of the multi-channel management and the international distribution system",
    author = "Mary Joy {Fernandez}",
    year = "2007",
    publisher = "Diplom.de",
    address = "Hamburg, Deutschland",
    doi = "10.3239/9783836605564",
    url = "https://m.diplom.de/document/229013"
}