@book { ThewillingnessofconsumerstotakepartinconsumerresistanceintimesofWeb20, title = "The willingness of consumers to take part in consumer resistance in times of Web 2.0", author = "Martin {König}", year = "2011", publisher = "Diplom.de", address = "Hamburg, Deutschland", doi = "10.3239/9783842823686", url = "https://m.diplom.de/document/228733" }