@book { ImplementierungeinesQualittsmanagementsystemsnachDINENISO90012008, title = "Implementierung eines Qualitätsmanagementsystems nach DIN EN ISO 9001:2008", author = "Michael {Graner}", year = "2010", publisher = "Diplom.de", address = "Hamburg, Deutschland", doi = "10.3239/9783842802094", url = "https://m.diplom.de/document/227950" }