@book { LeanSixSigmabeiFinanzdienstleistern, title = "Lean Six Sigma bei Finanzdienstleistern", author = "Roland {Schurig}", year = "2010", publisher = "Diplom.de", address = "Hamburg, Germany", doi = "10.3239/9783836647458", url = "https://m.diplom.de/document/227810" }