@book { BalancedScorecardalsInstrumentzurSteuerungvonCorporateSocialResponsibilityAktivitten,
    title = "Balanced Scorecard als Instrument zur Steuerung von Corporate Social Responsibility-Aktivitäten",
    author = "Olga {Rausch}",
    year = "2009",
    publisher = "Diplom.de",
    address = "Hamburg, Deutschland",
    doi = "10.3239/9783836632911",
    url = "https://m.diplom.de/document/227047"
}