@book { InfotainmentimWartezimmerEinfiktiverBusinessplan, title = "Infotainment im Wartezimmer - Ein fiktiver Businessplan", author = "Christian {Offermann}", year = "2009", publisher = "Diplom.de", address = "Hamburg, Deutschland", doi = "10.3239/9783836632492", url = "https://m.diplom.de/document/227022" }