@book { DoSouthernEnglishairlinepassangersconsiderairlinesenvironmentalcommitmentpolicyintheirpurchasedecisionmaking, title = "Do Southern English airline passangers consider airlines` environmental commitment/policy in their purchase decision making?", author = "Wassim {El Kadhi}", year = "2008", publisher = "Diplom.de", address = "Hamburg, Deutschland", url = "https://m.diplom.de/document/226252" }