@book { ErfolgsfaktorenvonIncentivesinderVersicherungsbranche, title = "Erfolgsfaktoren von Incentives in der Versicherungsbranche", author = "Marc {Henke}", year = "2006", publisher = "Diplom.de", address = "Hamburg, Deutschland", doi = "10.3239/9783832499198", url = "https://m.diplom.de/document/225036" }