@book { AnalysederKohrenzvonMarkenmanagementundRelationshipMarketing, title = "Analyse der Kohärenz von Markenmanagement und Relationship Marketing", author = "Stefanie {Hofbeck}", year = "2004", publisher = "Diplom.de", address = "Hamburg, Deutschland", doi = "10.3239/9783832483944", url = "https://m.diplom.de/document/223582" }