@book { AnwendungderBalancedScorecardfrdasSupplyChainManagement, title = "Anwendung der Balanced Scorecard für das Supply Chain Management", author = "Kai {Waldhauser}", year = "2003", publisher = "Diplom.de", address = "Hamburg, Deutschland", doi = "10.3239/9783832472801", url = "https://m.diplom.de/document/222579" }