@book { DieEinfhrungderBalancedScorecardineinemITUnternehmen,
    title = "Die Einführung der Balanced Scorecard in einem IT-Unternehmen",
    author = "Christoph {Kuen}",
    year = "2003",
    publisher = "Diplom.de",
    address = "Hamburg, Deutschland",
    doi = "10.3239/9783832472399",
    url = "https://m.diplom.de/document/222543"
}