@book { AngewandtesWissensmanagement,
    title = "Angewandtes Wissensmanagement",
    author = "Markus {Zauner}",
    year = "2003",
    publisher = "Diplom.de",
    address = "Hamburg, Deutschland",
    doi = "10.3239/9783832464240",
    url = "https://m.diplom.de/document/221848"
}