@book { RelationshipMarketingimFundraisingvonNonprofitOrganisationen, title = "Relationship Marketing im Fundraising von Nonprofit-Organisationen", author = "Thomas {Kraneis}", year = "2002", publisher = "Diplom.de", address = "Hamburg, Deutschland", doi = "10.3239/9783832453206", url = "https://m.diplom.de/document/220884" }