@book { AssessmentoftheCommercialApplicabilityofArtificialIntelligenceinElectronicBusinesses, title = "Assessment of the Commercial Applicability of Artificial Intelligence in Electronic Businesses", author = "Thomas {Kramer}", year = "2002", publisher = "Diplom.de", address = "Hamburg, Deutschland", doi = "10.3239/9783832453190", url = "https://m.diplom.de/document/220883" }