@book { BeurteilungderBalancedScorecardalsInstrumentdesPerformanceImprovementManagements,
    title = "Beurteilung der Balanced Scorecard als Instrument des Performance Improvement Managements",
    author = "Manuela {Kraft}",
    year = "2002",
    publisher = "Diplom.de",
    address = "Hamburg, Deutschland",
    doi = "10.3239/9783832449766",
    url = "https://m.diplom.de/document/220541"
}