@book { AnalysedesChangeManagementsimRahmendesBusinessProcessManagements,
    title = "Analyse des Change Managements im Rahmen des Business Process Managements",
    author = "Florian {Meister}",
    year = "2001",
    publisher = "Diplom.de",
    address = "Hamburg, Deutschland",
    doi = "10.3239/9783832446246",
    url = "https://m.diplom.de/document/220236"
}