@book { ChangeManagementHerausforderungenfrdieKommunikation, title = "Change Management: Herausforderungen für die Kommunikation", author = "Stefan {Lohse}", year = "2001", publisher = "Diplom.de", address = "Hamburg, Deutschland", doi = "10.3239/9783832444075", url = "https://m.diplom.de/document/220015" }