@book { BalancedScorecardalsInstrumentdesControlling, title = "Balanced Scorecard als Instrument des Controlling", author = "Kristin {de Laporte}", year = "2001", publisher = "Diplom.de", address = "Hamburg, Deutschland", doi = "10.3239/9783832443146", url = "https://m.diplom.de/document/219916" }