@book { FutureBankingoderdieWiederentdeckungdesprivatenKunden,
    title = "Future Banking oder die Wiederentdeckung des privaten Kunden",
    author = "Mathias {Paulokat}",
    year = "2005",
    publisher = "Diplom.de",
    address = "Hamburg, Deutschland",
    doi = "10.3239/9783832440831",
    url = "https://m.diplom.de/document/219712"
}