@book { AnalysevonMarketinginstrumentenzurEinfhrungvonInternetmarkenimBusinesstoCustomerBereich, title = "Analyse von Marketinginstrumenten zur Einführung von Internetmarken im Business-to-Customer-Bereich", author = "Marc {Classen}", year = "2001", publisher = "Diplom.de", address = "Hamburg, Deutschland", doi = "10.3239/9783832432201", url = "https://m.diplom.de/document/218911" }