@book { EinsatzfeldervonWorkflowManagementimKrankenhaus,
    title = "Einsatzfelder von Workflow-Management im Krankenhaus",
    author = "Pino {Calzo}",
    year = "2000",
    publisher = "Diplom.de",
    address = "Hamburg, Deutschland",
    doi = "10.3239/9783832420093",
    url = "https://m.diplom.de/document/217849"
}