@book { MglichkeitenderKundenakquisitionberdasInternet, title = "Möglichkeiten der Kundenakquisition über das Internet", author = "Oliver {Queck}", year = "1997", publisher = "Diplom.de", address = "Hamburg, Deutschland", doi = "10.3239/9783832403317", url = "https://m.diplom.de/document/216314" }