@book { InterkulturelleKonflikteininternationalenUnternehmen, title = "Interkulturelle Konflikte in internationalen Unternehmen", author = "Katja {Bossert}", year = "1997", publisher = "Diplom.de", address = "Hamburg, Deutschland", doi = "10.3239/9783832402372", url = "https://m.diplom.de/document/216183" }