@book { DieAuswirkungendesBusinessProcessReengineeringaufdasmittlereManagement,
    title = "Die Auswirkungen des Business Process Reengineering auf das mittlere Management",
    author = "Clemens {Koob}",
    year = "1997",
    publisher = "Diplom.de",
    address = "Hamburg, Deutschland",
    doi = "10.3239/9783832401771",
    url = "https://m.diplom.de/document/216127"
}