TY - BOOK AU - Moritz Kammerer PY - 2020 CY - Hamburg, Deutschland PB - Diplom.de SN - 9783961163878 TI - To what extent can BPM redesign heuristics be used to help software process improvement and what are factors for success? UR - https://m.diplom.de/document/932275 N2 - Business process redesign heuristics have been studied for years and are widely used for improving business processes in today's world of business process management. Many studies have been done on the effectiveness of redesign pratices and the success factors for the redesign of a business process. There is already very detailed knowledge in this field referring to process redesign within businesses. The goal of this paper is to gather knowledge if software processes can be improved by using business process redesign best practices. KW - BPM, redesign, software process, best practices, future research, process reengineering, CMMI, SPICE, IDEAL LA - Englisch ER -