@book { AssessingandOptimizingtheReverseLogisticProcessUsingComputerAidedModellingTechniques,
    title = "Assessing and Optimizing the Reverse Logistic Process Using Computer Aided Modelling Techniques",
    author = "Martin {Bonev}",
    year = "2011",
    publisher = "Diplom.de",
    address = "Hamburg, Deutschland",
    doi = "10.3239/9783842819412",
    url = "https://m.diplom.de/document/228579"
}