@book { SocialWeb, title = "Social Web", subtitle = "Einfluss des Massenmediums Internet auf die Komponenten des Marketing-Mixes", author = "Rike {Ladwig}", year = "2011", publisher = "Diplom.de", address = "Hamburg, Deutschland", doi = "10.3239/9783842812956", url = "https://m.diplom.de/document/228453" }