@book { KonzeptionundImplementierungvonKampagnenmanagement, title = "Konzeption und Implementierung von Kampagnenmanagement", author = "Ismail {Celik}", year = "2006", publisher = "Diplom.de", address = "Hamburg, Deutschland", doi = "10.3239/9783832494070", url = "https://m.diplom.de/document/224541" }