@book { Analysisofthedivergencebetweentheoryandpractice, title = "Analysis of the divergence between theory and practice", subtitle = "How Covisint’s course of strategy can improve the performance of the automotive industry", author = "Oliver {Schlösser}", year = "2004", publisher = "Diplom.de", address = "Hamburg, Deutschland", doi = "10.3239/9783832479282", url = "https://m.diplom.de/document/223173" }