@book { ChancenundRisikenneuererManagementkonzepte,
    title = "Chancen und Risiken neuerer Managementkonzepte",
    subtitle = "Unter besonderer Berücksichtigung des Business Reengineering",
    author = "Sven {Reffelmann}",
    year = "2002",
    publisher = "Diplom.de",
    address = "Hamburg, Deutschland",
    doi = "10.3239/9783832459314",
    url = "https://m.diplom.de/document/221382"
}