@book { AconceptforknowledgemanagementAcomparisonofknowledgemanagementandinformationmanagement,
    title = "A concept for knowledge management: A comparison of knowledge management and information management",
    author = "Ulrike {Heid}",
    year = "2002",
    publisher = "Diplom.de",
    address = "Hamburg, Deutschland",
    doi = "10.3239/9783832453701",
    url = "https://m.diplom.de/document/220932"
}