@book { AnforderungenandenChangeAgentunddessenAufgabenimChangeManagement, title = "Anforderungen an den Change Agent und dessen Aufgaben im Change Management", author = "Philipp {Depiereux}", year = "2002", publisher = "Diplom.de", address = "Hamburg, Deutschland", doi = "10.3239/9783832453329", url = "https://m.diplom.de/document/220896" }