@book { MarketingResearchOnline, title = "Marketing - Research Online", subtitle = "Möglichkeiten und Grenzen", author = "Anja {Krutzke} and Ute {Krogbäumker}", year = "2002", publisher = "Diplom.de", address = "Hamburg, Deutschland", doi = "10.3239/9783832452124", url = "https://m.diplom.de/document/220739" }