@book { WerbungalsInstrumentderKrisenkommunikation, title = "Werbung als Instrument der Krisenkommunikation", author = "Katharina {Becker}", year = "2001", publisher = "Diplom.de", address = "Hamburg, Deutschland", doi = "10.3239/9783832443344", url = "https://m.diplom.de/document/219934" }