@book { BusinessReengineering, title = "Business Reengineering", subtitle = "Ein Unternehmensreorganisationsprozeß am Beispiel eines Vertriebsunternehmens", author = "Christian {Gursky}", year = "2001", publisher = "Diplom.de", address = "Hamburg, Deutschland", doi = "10.3239/9783832437305", url = "https://m.diplom.de/document/219414" }